Privacy Policy
This policy takes into account both federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA).
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1. Introduction
Relationship Factor ("we," "us," or "our") is committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (relationshipfactor.org) and interact with our services. By using our website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect and store the following types of personal information:
- Personal Identification Information:Name, email address, billing information (including credit card details), and other information you voluntarily provide. This information is used for the purposes of providing services requested.
- Non-Personal Identification Information: Browser type, IP address, the time and date of your visit, and other technical data.
3. How We Use Your Information
We use the information collected for various purposes, including but not limited to:
- Providing and maintaining our services.
- Processing transactions (including billing).
- Communicating with you, including sending service updates or promotional offers (with your consent).
- Improving our website and services.
- Ensuring legal compliance.
4. Disclosure of Your Information
We may share your personal information under the following circumstances:
With Service Providers: To assist in processing payments or provide technical support.
Legal Requirements:To comply with any legal obligations, such as court orders, regulatory requirements, or to enforce our Terms of Service.
With Your Consent: We will disclose your information when you have provided explicit consent.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure payment gateways. However, please note that no method of electronic transmission or storage is completely secure.
6. Your Rights
Under Alberta’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access your personal information.
- Request corrections to inaccuracies in your data.
- Withdraw consent for data collection and processing (except where legal requirements apply).
- File a complaint with the Information and Privacy Commissioner of Alberta if you believe your data rights have been violated.
To exercise these rights, please contact us here
7. Retention of Information
We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
8. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. You may disable cookies through your browser settings; however, doing so may limit your access to certain features of the website.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this Privacy Policy periodically.
10. Contact Information
If you have any questions about this Privacy Policy or our data handling practices, please contact us through our contact form here
Effective Date: 09.01.2024